Develop the skills and knowledge to help your organization drive improvement to your bottom line. Nearly every organization knows that it needs to improve, whether through cost reduction, productivity gains, customer relationships, revenue growth or how it treats its people. Although line management is ultimately responsible, most organizations have realized that they can get results much more quickly if they have skilled internal champions, individuals who have the tools, knowledge and people skills to get others to want to do what needs to be done. This program, developed by the American Society for Quality (a global organization devoted to improvement), will equip participants to expand their leadership role in bringing about improvement. The program will enable participants to write the ASQ-administered certification examination.

Dates: October 15 – 16, November 13 & 27, 2014.

Investment $2,295 per person, which includes a comprehensive notebook, hardcover reference book (New Edition), 1 year membership in ASQ and fee for the certification exam. Lunches and refreshments are included.

Click the link for additional information: Certified Manager of Quality Organizational Excellence

For more information or to register, contact Chuck O’Malley, LTKC at comalley@loyalistc.on.ca, or call 613-969-1913 x 2504.

Whatever your role within your organization, at some point you may be required to communicate results or ideas to an audience. These situations are opportunities to showcase your individual talents and skills and those of your team.

The emphasis of this two-day interactive workshop will be on practice.  It will offer simple, easy to practice tools and techniques to help you:

• Cope with anxiety and nerves
• Structure your material for the best impact
• Present effectively to audiences of varied sizes
• Get your message across in a memorable and lasting way

Date: September 24, 2014

Investment: $899.00 + HST (includes lunch, parking and materials)

Click the link for additional information: Presentation Skills

To register or for more information, contact: Tiffeny Dyck tdyck@loyalistc.on.ca 613-969-1913 Ext. 2294

The Province of Ontario Ministry of the Environment regulates the training and certification of all persons who handle refrigerants, including technicians who service automotive air conditioning systems, and require that anyone who handles refrigerants to be certified through the HRAI (Heating, Refrigeration and Air Conditioning Institute of Canada). Environmental Awareness Certificate (Ozone Depletion Card) Renewal Environmental Awareness (ODP) certificate holders are required to update their information and renew their certificate every five years, before the certificate’s renewal date, upon payment of a renewal fee. Individuals who allow their ODP certification to expire must attend this one-day course and write the corresponding exam.

Investment: $200.00 + HST

Click the link for additional information: Ozone Depletion Prevention

To register or for more information, contact: Tiffeny Dyck tdyck@loyalistc.on.ca 613-969-1913 Ext. 2294

This is a compliant course designed for inexperienced forklift drivers and those with moderate prior experience operating a motorized, counterbalanced forklift. Your Forklift Operator Safety Certificate is valid for a three-year period. If your card has expired, you too will need this training session. This course meets or exceeds all Ontario and CSA regulations and standards. Reach truck training is also available to corporate clients at no extra cost!

Investment: $249.00 + HST

Click the link for additional information: Forklift Operator Safety

To register or for more information, contact: Tiffeny Dyck tdyck@loyalistc.on.ca 613-969-1913 Ext. 2294